Using TheSmartWare Account
Find the answer to any question, from the basics all the way to advanced tips and tricks!
If case you haven't received or missed the confirmation email containing your special activation link, then kindly request activation link using any of the below link and we will resend activation email accordingly:-
Still NOT Getting Email?
Note: These steps apply equally to all our The SmartWare Network Websites
If you missed to note down your Order ID, then you may have to check your Paytm app to find it or contact paytm or tell us as many details as you can so that we can verify your payment.
For your ref: This is how it looks at our end (check below). kindly share as many relevant details so that we can verify your payment in case you don't know your order id:-
Screenshot (part 1):
Screenshot (part 2):
Payoneer is a manual payment processor but the good part is they are available in almost every country. In order to make payment via Payoneer, you can either directly send us the funds from your Payoneer account if you are existing Payoneer customers. You may find our latest official Payoneer account details at:
Otherwise you need to contact us and tell us the amount and we will send you a payment request accordingly.
You will receive an email from Payoneer with a payment link, Go to that link and make payment and inform us. We will credit the requested amount into your account balance.
Is there any fee?
From our end we don't charge any fee for payments made via Payoneer, you may have to choose appropriate options at your end to avoid any fee (if any) and pay the requested amount. Payoneer should deduct transaction fee from our account (if any).
Example for your ref:
Topics covered in this article:-
You may ask for the refund for added funds in your account balance on the invoice basis, but refunds are possible only if requested within 24 hours from the date of the transaction and the funds are unused.
Note: Refunds will not be possible if you have used (fully or partially) your added funds from your account balance.
You may terminate the campaign or cancel the order (if applicable and available) to get the refund back to your account balance for unused/unspent budget/funds.
Note: Refund will be given back to the account balance only but not be given on your invoice (original payment method)
There are some exceptions => for more details, please refer our refund policy at:
If you tried to deposit funds in your USD balance but it was failed / canceled by the payment processor, it might have failed due to one or more of the following reasons:-
Common Reasons for Payment Transaction Failure:-
Going to create a campaign or place an order?
First of all, you need to add funds into your account balance by using an appropriate payment method such as PayPal, Stripe, Paytm, Crypto, Wire, Bank ...etc at:
Note: You balance should get updated accordingly if paid successfully.
Note: Some payment processor may not be available.
The minimum possible funds you can add is just $10 (may vary depending upon the payment processor or method)
Please go to https://cpidroid.com/bank.php (login required) for more info
How to Generate Invoice?
How to Download Invoice?
You can find and download all your invoices at:
Just hit "Invoice" button given under Action column to view and download (print as pdf) the invoice.
This article outlines guidelines which vendors should follow in order to be in good standing, not adhering to these guidelines could result in penalties or suspension of vendor ship.
NOTICE: Violation of these guidelines may result in reduction of your margin or suspension of your vendorship.
If you are active DIRECT vendor for any service and have received order from buyer, you should be able to find "Vendor Actions" button on order progress page which can be used to perform following actions:-
Please go through this quick guide and follow the instructions given below to get started quickly:-
If you are NOT registered on our self-serve platform yet then please register a FREE account at https://elancemarket.com/register.php to get started.
Note: Please make sure to activate your account by verifying your email => Resend Activation Email
You need to add funds in your account balance at https://elancemarket.com/bank.php (login required) by using an appropriate payment processor such as PayPal, Payoneer, Wire, Paytm ...etc before creating the campaign.
You can create order at https://elancemarket.com/service/ (login required)
Now you can choose any service and click on 'Order Now' for ordering your service.
Package: You can choose from three packages (if available)
Quantity: You can enter how much quantity you want.
Now click Create Order.
Tip: Before creating campaigns, please add sufficient funds in your account balance.
You can manage all your campaigns at https://elancemarket.com/buyer/orders.php (login required) from your dashboard.