How can we help?

You can change or update your account password at https://cpidroid.com/user/manage.php 

You can reset or recover your account password at:

• https://asoeshop.com/recover.php
• https://cpidroid.com/recover.php
• https://seoeshop.com/recover.php
• https://smmeshop.com/recover.php
• https://elancemarket.com/recover.php

Unfortunately, account username can NOT be changed or updated.

Payoneer is a manual payment processor but the good part is they are available in almost every country. In order to make payment via Payoneer, you can either directly send us the funds from your Payoneer account if you are existing Payoneer customers. You may find our latest official Payoneer account details at:

• https://asoeshop.com/bank.php (login required)
• https://cpidroid.com/bank.php (login required)
• https://seoeshop.com/bank.php (login required)
• https://smmeshop.com/bank.php (login required)
• https://elancemarket.com/bank.php (login required)

Otherwise you need to contact us and tell us the amount and we will send you a payment request accordingly.

You will receive an email from Payoneer with a payment link, Go to that link and make payment and inform us. We will credit the requested amount into your account balance.

Is there any fee?
From our end we don't charge any fee for payments made via Payoneer, you may have to choose appropriate options at your end to avoid any fee (if any) and pay the requested amount. Payoneer should deduct transaction fee from our account (if any).

Example for your ref:

Topics covered in this article:-

• Refund on Invoices
• Refund on Campaigns/Orders
• Exceptions & Special Cases

Refund on Invoices

You may ask for the refund for added funds in your account balance on the invoice basis, but refunds are possible only if requested within 24 hours from the date of the transaction and the funds are unused.
Note: Refunds will not be possible if you have used (fully or partially) your added funds from your account balance.

Refund on Campaigns/Orders

You may terminate the campaign or cancel the order (if applicable and available) to get the refund back to your account balance for unused/unspent budget/funds.
Note: Refund will be given back to the account balance only but not be given on your invoice (original payment method)

Exceptions & Special Cases

There are some exceptions => for more details, please refer our refund policy at: 

• https://asoeshop.com/page/policy.php#Refund 
• https://cpidroid.com/page/policy.php#Refund 

Going to create a campaign or place an order?
First of all, you need to add funds into your account balance by using an appropriate payment method such as PayPal, Stripe, Paytm, Crypto, Wire, Bank ...etc at:

• https://asoeshop.com/bank.php (login required)
• https://cpidroid.com/bank.php (login required)
• https://seoeshop.com/bank.php (login required)
• https://smmeshop.com/bank.php (login required)
• https://elancemarket.com/bank.php (login required)

Quick Steps:

1. Enter amount (USD) you want to add into your account balance.
2. Choose your preferred payment processor such as PayPal.
3. Hit "Checkout" button to go to secure payment page.
4. Follow the instructions shown by respective payment processor to make payment.

Note: You balance should get updated accordingly if paid successfully.

Payment Processors:

• For Indians :  We have dedicated INR payment processors such as PayPal INR, Paytm, Bank ...etc.
• For Non-Indians : We have PayPal, Stipe, Payoneer ...etc.
• We also accept Crypto currencies such as BTC, ETH, LTC and over 50 AltCoins through payment processors like Bitpay, GoCoin, CoinGate ...etc.

Note: Some payment processor may not be available.

1. Please go to https://cpidroid.com/bank.php (login required)
2. Enter amount of funds (USD) you want to add in "Add Funds" field
3. Find "Pay in Crypto" tab under "Payment processor" section
4. Select your preferred bitcoin payment processor such as Bitpay
5. Click "Submit" button to go to a secure payment page.
6. Send equivalent BTC amount to the unique bitcoin address displayed.
7. Funds will be credited to your account balance after 6 confirmations within bitcoin network.

The minimum possible funds you can add is just $10 (may vary depending upon the payment processor or method)

Please go to https://cpidroid.com/bank.php (login required) for more info

How to Generate Invoice?
If you are going to pay via manual payment methods such as wire you may require Invoice beforehand.

You can simply follow the steps given at How to Add Funds in your Account Balance? that would automatically generate a draft Invoice for the selected payment method which can be downloaded later (check steps below).

How to Download Invoice?
You can find and download all your invoices at:

• https://asoeshop.com/user/payments.php (login required)
• https://cpidroid.com/user/payments.php (login required)
• https://seoeshop.com/user/payments.php (login required)
• https://smmeshop.com/user/payments.php (login required)
• https://elancemarket.com/user/payments.php (login required)

Just hit "Invoice" button given under Action column to view and download (print as pdf) the invoice.

You can contact your Order Manager from the order progress page. Kindly go to https://elancemarket.com/buyer/orders.php (login required) and click "Progress" button to open the respective progress page for that order.

On the order progress page, you will find a reply box with textarea where you can enter your message and hit the "Send" button to send your message to the order manager. Please check screenshot below as an example:-

Screenshot: