Using TheSmartWare Account
Find the answer to any question, from the basics all the way to advanced tips and tricks!
When you register a new account on our platform, you get a confirmation email on your registered email.
The confirmation email sent to you contains a special activation link, you just have to click or visit that link in any web browser to automatically verify your email and hence activate your account.
The purpose of this verification is to confirms that you are the owner or have access to the email. Its very important to verify email from security point of view.
If case you haven't received or missed the confirmation email containing your special activation link, then kindly request activation link using any of the below link and we will resend activation email accordingly:-
Still NOT Getting Email?
Note: These steps apply equally to all our The SmartWare Network Websites
If you missed to note down your Order ID, then you may have to check your Paytm app to find it or contact paytm or tell us as many details as you can so that we can verify your payment.
For your ref: This is how it looks at our end (check below). kindly share as many relevant details so that we can verify your payment in case you don't know your order id:-
Screenshot (part 1):
Screenshot (part 2):
Payoneer is a manual payment processor but the good part is they are available in almost every country. In order to make payment via Payoneer, you can either directly send us the funds from your Payoneer account if you are existing Payoneer customers. You may find our latest official Payoneer account details at:
Otherwise you need to contact us and tell us the amount and we will send you a payment request accordingly.
You will receive an email from Payoneer with a payment link, Go to that link and make payment and inform us. We will credit the requested amount into your account balance.
Is there any fee?
From our end we don't charge any fee for payments made via Payoneer, you may have to choose appropriate options at your end to avoid any fee (if any) and pay the requested amount. Payoneer should deduct transaction fee from our account (if any).
Example for your ref:
Topics covered in this article:-
You may ask for the refund for added funds in your account balance on the invoice basis, but refunds are possible only if requested within 24 hours from the date of the transaction and the funds are unused.
Note: Refunds will not be possible if you have used (fully or partially) your added funds from your account balance.
You may terminate the campaign or cancel the order (if applicable and available) to get the refund back to your account balance for unused/unspent budget/funds.
Note: Refund will be given back to the account balance only but not be given on your invoice (original payment method)
There are some exceptions => for more details, please refer our refund policy at:
Going to create a campaign or place an order?
First of all, you need to add funds into your account balance by using an appropriate payment method such as PayPal, Stripe, Paytm, Crypto, Wire, Bank ...etc at:
Note: You balance should get updated accordingly if paid successfully.
Note: Some payment processor may not be available.
The minimum possible funds you can add is just $10 (may vary depending upon the payment processor or method)
Please go to https://cpidroid.com/bank.php (login required) for more info
How to Generate Invoice?
If you are going to pay via manual payment methods such as wire you may require Invoice beforehand.
You can simply follow the steps given at How to Add Funds in your Account Balance? that would automatically generate a draft Invoice for the selected payment method which can be downloaded later (check steps below).
How to Download Invoice?
You can find and download all your invoices at:
Just hit "Invoice" button given under Action column to view and download (print as pdf) the invoice.
Please go through this quick guide and follow the instructions given below to get started quickly:-
If you are NOT registered on our self-serve platform yet then please register a FREE account at https://elancemarket.com/register.php to get started.
Note: Please make sure to activate your account by verifying your email => Resend Activation Email
You need to add funds in your account balance at https://elancemarket.com/bank.php (login required) by using an appropriate payment processor such as PayPal, Payoneer, Wire, Paytm ...etc before creating the campaign.
You can create order at https://elancemarket.com/service/ (login required)
Now you can choose any service and click on 'Order Now' for ordering your service.
Package: You can choose from three packages (if available)
Quantity: You can enter how much quantity you want.
Now click Create Order.
Tip: Before creating campaigns, please add sufficient funds in your account balance.
You can manage all your campaigns at https://elancemarket.com/buyer/orders.php (login required) from your dashboard.
You can contact your Order Manager from the order progress page. Kindly go to https://elancemarket.com/buyer/orders.php (login required) and click "Progress" button to open the respective progress page for that order.
On the order progress page, you will find a reply box with textarea where you can enter your message and hit the "Send" button to send your message to the order manager. Please check screenshot below as an example:-